Craig is the Co-founder & Chief Technology Officer of WindowEdge.ai. He has spent 25+ years in technology from engineer to product executive to AI entrepreneur. He co-founded WindowEdge AI to make frontier AI practical for trade businesses.
SMS Agents
SMS is now booking over 50% of all appointments for WindowEdge AI customers, powered by advanced SMS agents that qualify, schedule, follow up, survey, rehash, and hand off seamlessly.
Leadership
AI changes the leadership standard. Here is how owners can protect trust, set standards, coach from new visibility, and lead the transition.
Leadership
The next winners in home improvement will capture demand 24/7, connect customer context, automate low-leverage work, and learn from every interaction.
AI Voice Agents
Most AI tools answer a call or message. WindowEdge AI connects voice, SMS, customer context, booking, handoffs, and dealer-specific setup into a managed revenue system for window and door dealers.
Category Creation
Most window and door dealers run on 8 to 14 disconnected tools that don't talk to each other. WindowEdge AI is not the thirteenth tool. It is the replacement for the stack: an Agentic Business OS built first for window and door, then thoughtfully expanding to the rest of home improvement.
AI
You're running a multi-million dollar business based on phone conversations. Can you tell me what was said on last week's most important call? Turn your calls into a searchable, analyzable intelligence system.
AI
Your best sales rep books 3-4 appointments per day. Your AI agent books 24/7. See how AI-powered scheduling is filling dealer calendars with qualified appointments while the competition sleeps.
AI
Your customer just explained their $30,000 project. They call back the next day and your team asks them to start over. Here's how unified customer context changes everything.
AI Agents
Last Tuesday, we changed six words in a voice agent's opening line. Booking rate jumped 12%. How did we know? Because we track everything.
AI Voice Agents
78% of customers buy from the business that responds first. With AI-powered follow-up automation, dealers are recovering $480,000/year in lost revenue through instant lead response, intelligent nurture sequences, and automated rehash programs.
Sales
You spent $50,000 on marketing this year. 27% of your inbound calls are being missed. 85% of those people never call back. Here is the math on the money you are lighting on fire.
AI Voice Agents
We thought we knew what would work. After 6 months of real customer calls, we discovered we were wrong about almost everything.